Customer Care Associate

Wigle Whiskey Ross Park Mall Tasting Room and Bottle Shop · Part-time

About The Position

Wigle Whiskey and Threadbare Cider and Mead are hell bent on creating a vital, educated community around the highest quality, most inventive, bursting-with-terroir fermented and distilled products in the world. We make high quality spirits from the best local ingredients, treat one another as family and customers as friends. We invest in our communities to support the agricultural, social and economic systems of which we are apart. We are looking for individuals who have an unreasonable love of Wigle, craft spirits, and Pittsburgh to join our team of Customer Care Associates at our Ross Park Mall location.

Essential duties of the role include, but are not limited to, leading customer interactions in our tasting room, selling bottles and other merchandise using a Point of Sale system, opening and/or closing the store, and maintaining the cleanliness of the retail spaces. This is not an all inclusive summary of duties and responsibilities required of the role and may change at any time with or without notice. 

Successful candidates are curious, smart, fun and completely unafraid to engage perfect strangers in their love of local spirits. Candidates must be able to learn a great deal about Wigle Whiskey and/or Threadbare cider in a short amount of time. 

This is a part time role from 15-30 hours a week. Candidates need to have week day daylight availability. Please include a cover letter with your resume that details why you are interested in the position.

Wigle Whiskey and Threadbare Cider & Mead are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.


  • Must be 21+ years of age
  • Must have a valid driver’s license 
  • Must not concurrently be employed at a bar, as per Pennsylvania law
  • Must have week day daylight availability
  • Fast learner
  • Positive attitude and team player

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